Version dated 22 October 2026 · 1.7
These Subscriber General Terms of Use and Sale (“Subscriber Terms”) define the rules applicable to users who access the NetMovIA platform as viewers or subscribers.
They supplement the general Terms of Use and the Creator Terms for users who publish their own works. In the event of inconsistency, these Subscriber Terms prevail for use of NetMovIA as a viewer.
As of this update, access to NetMovIA's streaming catalogue is provided free of charge to registered users whose e-mail address has been verified. NetMovIA may change its business model in the future, including by introducing paid offers if the service evolves. Any such change will be announced in advance and will be accompanied by updated contractual information.
Subscriber status gives access to a collection of 12 viewer avatars. These avatars are purely cosmetic and can be changed freely.
They are distinct from Creator avatars, which are only available once a first film has been validated.
NetMovIA allocates cinema tickets based on the cumulative number of valid views generated by the subscriber.
A valid view is counted when an authenticated user watches an eligible work to the applicable viewing threshold for its duration, with no fraud or automation detected.
Since 22 October 2026 at 09:35 UTC, new compatible web viewings follow a progressive scale: 80% for videos up to 3 minutes, 70% at 10 minutes, and 60% at 20 minutes or more; thresholds between these durations are linearly interpolated. Legacy playback protocols, including the current Android TV pathway, retain the 80% threshold. Previously validated views and past results are preserved without retroactive recalculation.
Important: all works, whatever their duration, can contribute to progression (cinema tickets) provided that the viewing is authenticated, reaches the required threshold and complies with the anti-fraud rules. The same person can generate only one valid view per video for the entire lifetime of that video.
Public counters and Creator progression are distinct: a public content counter may include the Creator's own validated viewing once per video. However, views made by a Creator on their own content are excluded from Creator Stars, rank and Creator leaderboards.
NetMovIA may offer exceptional tickets granted according to non-public criteria. Their existence, conditions and availability may be changed or removed without notice. These rewards do not constitute an acquired right.
At the date of this update, registered users with a verified e-mail address may access the full NetMovIA streaming catalogue free of charge, subject to content availability and any geographic or legal restrictions.
Actual playback quality may depend on the Internet connection, network load, device capabilities and the technical version available for each work.
NetMovIA may change the free-access model or introduce paid streaming offers in the future. Any material change will apply prospectively, be communicated by appropriate means and result in an update of the applicable contractual information.
Any eligible registered user may submit an audiovisual work through NetMovIA's Deposit Studio without paying a publishing fee. Creator status becomes effective only after NetMovIA has validated and published the first compliant work.
The generation and editing Studio uses NetMoviz obtained through one-time pack purchases or gifts from the administration. There is no Studio subscription or automatic renewal. Prices, credit validity, technical refunds and customer rights are set out in the Studio terms.
Some of the films available on NetMovIA may be generated by artificial intelligence. Such content may include fictional or stylised elements. NetMovIA does not guarantee their truthfulness or historical accuracy.
Any person or entity may report content believed to be unlawful or contrary to the terms, without an account or playback access, using the button on a film, series or short's information panel, the button below the player, the Report content page, or an e-mail to contact@netmovia.com.
Provide the exact link, a sufficiently precise and substantiated explanation, relevant passages or timestamps, your name and e-mail, and a statement that you believe in good faith that the information and allegations are accurate and complete. The exception to contact details for sexual offences involving children covered by Articles 3 to 7 of Directive 2011/93/EU is available in the form. Do not send copies of illegal content or unnecessary personal data. Further information may be requested; a formal defect does not disregard information enabling clearly unlawful content to be identified.
Following successful registration through the form, a numbered, dated receipt can be saved or downloaded. It does not prove that an e-mail has been sent. If an electronic address is provided, NetMovIA sends an acknowledgement without undue delay, then communicates its decision and the applicable redress options. These communications are currently handled manually.
A person assesses reports diligently, objectively and proportionately, considering urgency and the parties' rights. A report does not trigger automatic removal. Depending on the facts, NetMovIA may retain or remove the content, restrict access or take a proportionate account measure. Urgent action may precede exchanges; no uniform 48-hour deadline is guaranteed or used to defer necessary action.
Where a restriction is imposed for illegality or a breach of the terms, the affected creator receives a clear explanation, at the latest when it takes effect and where electronic contact details are known: the measure, its scope and possible duration, facts and circumstances, legal or contractual grounds, any use of automated means and redress options. Statutory exceptions remain applicable. The reporter's identity is not routinely disclosed, but only where disclosure is necessary and lawful.
The reporter or creator may request a free review at contact@netmovia.com, specifying the case reference, disputed decision and reasons. A person examines the request and provides a reasoned response; an acknowledged error leads to correction of the decision and necessary remedial measures. This process does not remove access to courts or legally applicable out-of-court remedies, specified in the notification. Consumer mediation mentioned elsewhere does not replace remedies specific to moderation.
Reports, decisions and communications are tracked. Data, access and retention criteria are described in the privacy policy. Necessary information may be disclosed to authorities where provided for by law. Creators remain responsible for rights and obligations relating to their content; NetMovIA's own obligations and users' mandatory rights remain applicable. These clauses are not a general exclusion of liability.
NetMovIA processes personal data necessary to operate the service, including e-mail address, username, technical logs, viewing history, playback progress, valid-view information and account security data.
The viewing history may be used to:
Full details are provided in the Privacy Policy.
These Subscriber Terms apply for as long as the user maintains and uses a NetMovIA account.
NetMovIA may restrict, suspend or terminate an account in the event of a serious or repeated breach, including piracy, circumvention of security measures, fraud, abusive account use or unlawful activity.
The user may request closure of their account in accordance with the tools and procedures made available by NetMovIA.
NetMovIA may evolve its services (avatars, badges, progression, interface, video player) and adapt these terms accordingly.
In the event of a material change, the subscriber will be informed by notification or e-mail with reasonable advance notice where appropriate. Where express consent is required by law or by the nature of the change, it will be obtained before the change applies. In other cases, the new version applies prospectively from its effective date and does not retroactively alter rights attached to an operation already concluded. The subscriber may stop using the relevant functions before that date if they do not accept the change.
After sending a written complaint to NetMovia, if you have not received a satisfactory response, you may, as a consumer, use the mediation service of CM2C free of charge. NetMovia is a member of CM2C. Your request is subject to the applicable admissibility conditions.
Initial complaint: support@netmovia.com — NetMovia, 47 rue Vivienne, 75002 Paris, France.
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris, France
litiges@cm2c.net
Submit a mediation request
These Subscriber Terms are governed by French law.
In the event of a dispute and failing amicable resolution, the legally competent courts may be seized. This clause does not deprive the consumer of mandatory rules on territorial jurisdiction or of the protections of their country of residence where applicable.